Comprehensive Guide to Samsung Washer Error Codes and Troubleshooting

Understanding Samsung Washer Error Codes: A Complete Overview

If you own a Samsung washing machine, encountering error codes can be confusing and frustrating. These codes serve as diagnostic tools, alerting you to specific issues within the appliance’s complex electronic and mechanical systems. Many modern washers feature digital displays that show alphanumeric codes, while older or simpler models may use blinking indicator lights to signal malfunctions. Recognizing and interpreting these codes accurately is essential for effective troubleshooting and timely repairs.

When an error occurs, the Samsung washer’s control system detects a malfunction—be it related to water flow, electrical supply, or internal sensors—and responds by displaying a code. This code guides users and technicians toward the root cause, facilitating faster resolution. Proper understanding of these codes can save you time and money, preventing unnecessary service calls and potential damage to your appliance.

Common Error Codes and Their Meanings

Water Level or Leakage Error Codes (1E, LE, 1C, LC, LC1, 1 1C, 1 LC)

These codes indicate issues related to water leakage or abnormal water level detection. They can also point to sensor malfunctions. To troubleshoot:

• Inspect your washer for visible leaks, cracks, or loose hoses.
• Ensure all water supply hoses are securely connected and free of kinks or blockages.
• Check for minor leaks around connections and fix any found.
• Run a cycle without laundry to observe if suds or water leaks appear.
• Clean the water level sensors if necessary, and verify their connections.

If these steps don’t resolve the issue, consider consulting a technician for a detailed inspection or sensor replacement.

Not Filling Error Codes (NF, 4C, 4E, 1 4C)

Errors indicating the washer isn’t filling properly often stem from water supply problems. To address:

• Verify that both hot and cold water supply hoses are correctly attached—hot to hot, cold to cold.
• Ensure that water valves are fully open.
• Check for blockages or kinks in the hoses or filters.
• Run an empty cycle to see if water fills as expected.
• If problems persist, contact a professional or Samsung support for assistance.

Incorrect Hot & Cold Water Connections (NF1, 4C2, 4E2, CE, 14C2)

This error points to wrongly connected water lines, specifically the hot and cold supplies being swapped. To fix:

• Identify the water inlet valves marked for hot and cold water.
• Reconnect the hoses to their correct inlets—hot to hot (red label), cold to cold (blue label).
• Ensure connections are snug and secure to prevent leaks.
• Restart the washer and verify proper operation.

This is a straightforward correction that can often be handled without professional help.

Water Drainage Issues (ND, 5E, SE, 5C, SC, 1 5C)

These codes reveal problems with draining water from the machine. To troubleshoot:

• Ensure the drain hose is properly positioned and not kinked or blocked.
• Clean the pump filter to remove lint, debris, or obstructions.
• Check the drain pump for functionality.
• Confirm that the washer is level to prevent improper drainage.
• Run a cycle to test drainage efficiency after cleaning.

Overflow Error (OE, 0E, OC, 0C, 1 OC, 1 0C)

This indicates excess water within the drum. To resolve:

• Inspect and clear any blockages in the drain hose or pump.
• Ensure the water inlet valves are not leaking or stuck open.
• Run an empty cycle to verify proper drainage.
• Check for signs of internal component damage if the error persists.

Control Panel Button Malfunctions (E2, bE2, 6E2, BE2*, 8E2*)

These error codes suggest that a button or control panel is stuck or malfunctioning. To troubleshoot:

• Turn off and unplug the washer to prevent electrical hazards.
• Inspect the control panel for stuck or damaged buttons.
• Gently press and release each button to test for proper movement and contact.
• If any button appears defective or the code persists, contact a technician for repairs.

Electrical Voltage Fluctuations (9C1, 9C2, PF, 3E*, 2E, 9E1, 9E2, UC, 19C1, 19C2)

Voltage irregularities can cause these errors. To troubleshoot:

• Ensure the washer is plugged into a dedicated circuit with stable power supply.
• Avoid using extension cords or power strips.
• Check your home’s circuit breaker and reset if necessary.
• If the error persists, consult an electrician or Samsung support.

Door Lock and Closure Issues (dS, d5, FL, LO, L0, dE, dE1, dE2, dC*, dC1, dL, 1 dC, 1dC4, 1dC1)

This group of errors indicates the door isn’t properly closed or latched. To fix:

• Inspect the door latch and lock mechanism for damage or obstructions.
• Remove any laundry or debris preventing secure closure.
• Ensure the door is firmly closed before starting a cycle.
• If the error persists, a replacement of the latch or repair may be necessary.

Detergent Drawer Problems (SDC, 5DC)

These codes suggest issues with the detergent drawer not seating correctly. To resolve:

• Check for detergent buildup or obstructions in the drawer compartment.
• Ensure the drawer is fully closed and properly aligned.
• Clean the drawer and tracks if needed.
• Run an empty cycle to confirm proper operation.

Excessive Suds Detection (SUd, 5UD, Sd, 5d, SUdS, 5Ud5)

If the washer detects too many suds, it will pause to dissipate them. To prevent this problem:

• Use the recommended amount of high-efficiency (HE) detergent.
• Avoid using old or incompatible detergents.
• Run a rinse cycle if excess suds are present.
• Ensure the machine is properly rinsing and draining.

Add Door or Lid Issues (ddC, dC3)

These errors relate to the add door not being securely closed. To troubleshoot:

• Check the latch and lock mechanism on the add door.
• Remove any laundry or objects obstructing closure.
• Ensure it clicks securely into place before starting a cycle.
• If defective, replacement may be required.

Unbalanced Load Errors (Dc*, Ub, U6, Ur, UE, 1 Ub, 1U6)

These codes warn of an uneven distribution of laundry inside the drum. To correct:

• Pause the cycle and redistribute the laundry evenly around the drum.
• Remove excess items if the load is too heavy.
• Restart the cycle after balancing the load.
• On some models, DC indicates a door issue, so verify door closure if errors persist.

Calibration Mode Activation (Cb, C6)

Calibration mode helps recalibrate the load sensing system. It’s typically performed during initial setup or after repairs. To run calibration:

• Ensure the drum is empty.
• Activate calibration mode as per your user manual instructions.
• Allow the cycle to complete, which involves the drum rotating back and forth for 1-3 minutes.
• Do not load laundry during calibration to ensure accurate results.

Child Lock Activation (CL)

This feature prevents accidental operation and is engaged when the Child Lock is activated. To disable:

• Press and hold the Child Lock button or sequence as per your manual.
• Alternatively, turn off and restart the washer to deactivate Child Lock.
• Note: The code may appear when water remains in the tub with the door open; ensure proper closure to clear.

Downloading or Firmware Update Notices (Dn)

This message indicates the washer is updating its software. To ensure a smooth update:

• Keep the washer plugged in and powered during the process.
• Avoid interrupting the update by turning off the power.
• The process typically takes around 15 minutes.
• Once complete, the code will disappear automatically.

Additional Error Codes and Their Significance

Samsung washers may display other specific codes, often related to sensor failures or electronic component issues. Some common examples include:

• 9C6: High-temperature circuit malfunction.
• 9C7: Overcurrent detected in hardware components.
• 9C8: Software overcurrent error.
• 18:8J: Model configuration error.
• 3E, 3C, E3, 1 3C: Motor-related faults or voltage irregularities (refer to your manual).
• AE, AE6, AEb, AC6, ACb, AC, AC4, AC3, AC5, AE8, AEB, AE4, AE3, AE5, 1AC6, 1 AC, AC7: Communication errors within the control system.
• 8E, BE: MEMS sensor errors or vibration issues.
• tE, tE1, tC: Temperature sensor malfunctions.
• HC, HE, HE1, Hr, 1 HC: Heater circuit problems.
• PC, PE: Clutch position faults.
• PC1, PE1: Clutch hall signal errors.
• IE, SF, 5F, SF1, SF2, SF3, 5F1, 5F2, 5F3, 1 SF: System errors requiring professional diagnosis.
• Sr, 5r: Relay issues.
• bE, 6E: Motor speed sensor faults.
• 7E: SilverCare system error.

To troubleshoot these complex error codes:

1. Turn off the washer for 2-3 minutes.
2. Power it back on and attempt to restart the cycle.
3. If problems persist, seek professional repair or contact Samsung customer service.

Final Tips for Effective Troubleshooting

Always consult your specific model’s user manual for detailed instructions and safety precautions. Regular maintenance, such as cleaning filters and checking hoses, can prevent many common errors. When in doubt, professional service is recommended to avoid further damage or voiding warranties.

By understanding these error codes and their underlying causes, you can maintain your Samsung washer’s optimal performance and extend its lifespan. Proper diagnosis and timely intervention will ensure your laundry process remains smooth and hassle-free.